Friday, August 1, 2008

It's my brand


Agencies have long been telling clients that the brand no longer belongs to a company but instead belongs to the people who use it, view its ads and spread the word.

MTV took a leap with "It's my MTV". Though I'm not sure if that was a conscious step towards letting the consumers own the brand.

With the internet, the consumer's voice has only gotten stronger by the byte. And though companies are obviously not ready to surrender their billion dollar brands to the people, in some cases they are left with no choice.

After tonnes of people voiced their displeasure over the TVC, Verizon decided that it was best to just yank it off air. An example of a company bowing down to the consumer. Of course this has happened tonnes of times before. But it's quite cool that with the help of the internet consumers can help shape the brand and what it should stand for. In most situations it would work best for both parties.

Yes, there may be that chance that a brand will be vandalized, but brands can still attempt to relinquish control, one baby step at a time.


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